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Terms and conditions

Warranty

GUARANTEE

Petit Coulou guarantees its products on manufacturing. Petit Coulou is not responsible for the normal use of its products. Confidentiality

CONFIDENTIALITY OF PERSONAL INFORMATION

Petit Coulou respects your right to protect the privacy and confidentiality of personal information.

At Petit Coulou we value and respect our customers. We understand your concerns about protecting your privacy and the questions raised about the circulation of your personal information. This present privacy policy applies to information about you that we collect through our website (linked to this present policy) in order to improve your shopping experience and communicate with you about our products and our services, and our contests and promotions.

When using a debit or credit card to make a purchase in stores or through our website, no information related to your credit card is collected.


Use of Personal Information Collected

Unless otherwise stated herein, we promise not to disclose, rent, sell or assign personal information about our customers to third parties or share with third parties, without first obtaining the consent of the customer.

However, we may use your personal information in the following circumstances:

• To process and fill your order, including sending you emails to confirm the status, payment and shipping of your order.
• To process returns or exchanges of merchandise.
• To manage contests, loyalty programs and other programs and promotions in which you participate.
• To improve your shopping experience.
• To learn about your shopping preferences.
• To understand your tastes and purchase history in order to develop offers and promotions for you.
• In internal business purposes, such as analyzing trends and statistics, for verification purposes and in order to create new products, enhance our website, improve our services, identify needs and determine the effectiveness of our promotional campaigns.
• To protect the security and integrity of our website and our company.
• To prevent and detect suspicious or fraudulent activities and transactions, or that violate our conditions of use or to investigate activities and transactions.
• To contact you and send you information by email, mail, phone, text message or other means about our products, our services, contests and promotions, unless you have indicated to us your refusal to receive promotional communications concerning your transactions, changes to our conditions and policies and/or other administrative purposes.

Obligations under the law: Our service providers and us will be forced to disclose your personal information as part of a search warrant or a valid inquiry or order prescribed by law or to respond to an investigation agency in the case of a breach of contract or breach of any law, or otherwise under any applicable law, in order: 1) to protect the legal rights, privacy and security of our company or our employees, our agents and our contractors, 2) to protect the safety of our website visitors or other properties, 3) to protect against fraud or other illegal activity or to manage risk, 4) to respond to inquiries and other demands from governments or public authorities, 5) to allow us to pursue available recourse or limit the damages we may sustain; 6) to enforce our conditions of use or those applicable to any contest, any promotion or any program or 7) to comply with laws or any legal proceedings. Blank space

Links to Other Websites

Our website may contain links to other websites which are not under the control of Petit Coulou.Petit Coulou is not responsible for associated websites, their content and/or practice. The inclusion of a link to a third party website on our website does not mean that we support the site in question. The links are provided solely for convenience and informational purposes to users of our website. We recommend that you review the privacy policy of each website you access through our website. Blank space

Contact Us

You can contact us at any time at the contact details below for the following: you have questions or comments about this privacy policy, you want to access your personal information file, to update and/or correct inaccuracies, you want to withdraw your consent to receive commercial communications, or you have a complaint about the way we treat your personal information or other questions about our commitment to privacy, please contact us by email to info@petitcoulou.com Blank space

Limitation of Liability

Petit Coulou WILL NOT BE LIABLE FOR ANY TECHNICAL ISSUE OR PRICING ERROR RESULTING FROM THOSE TECHNICAL ISSUES.

YOU ACKNOWLEDGE AND AGREE THAT Petit Coulou WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIFIC, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, PATRONAGE, USE OF DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF, OR RESULTING FROM (A) THE USE OR INABILITY TO USE THE WEBSITE, (B) THE USE OR INABILITY TO USE THE CONTENT OR ANY OTHER ARTICLE ON THE WEBSITE OR ANY WEBSITE ASSOCIATED TO THE WEBSITE, (C) THE COST OF PURCHASE OF PRODUCTS OR REPLACEMENT SERVICES RESULTING FROM PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED OR TRANSACTIONS CARRIED OUT ON THE WEBSITE OR THROUGH IT, (D) UNAUTHORIZED ACCESS TO YOUR TRANSMISSIONS OR YOUR DATA OR THE MODIFICATION OF THESE, (E) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE OR (F) ANY OTHER POINT RELATIVE TO THE WEBSITE. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR DAMAGES, LOSSES, AND CAUSES OF ACTION [CONTRACTUAL, CRIMINAL (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE] EXCEED THE AMOUNT PAID BY YOU, IF ANY, IN CONNECTION WITH YOUR USE OF THE WEBSITE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE OR THESE CONDITIONS OF USE, YOU’RE SOLE AND EXCLUSIVE RECOURSE IS TO DISCONTINUE VISITING AND USING THIS WEBSITE.